Your appointment
See when we are coming
The day, the time and who is coming. One tap puts the appointment in your calendar.
For customers · No password
My maintenance
Here you see your appointment, your air conditioning and your costs. And whatever you want to arrange, you do it here yourself.
In My maintenance
Everything about your air conditioning in one place
Reschedule yourself
Does your maintenance visit not suit you? Pick a free slot. It is confirmed straight away.
Let us know before your visit
Does it smell musty or make a noise? Tell Fris, and the technician knows in advance.
Report a fault
Air conditioning not working? Report it to Fris. Rein will contact you to schedule a time.
A photo for the technician
Show where your outdoor unit is and tell us who will let us in. Then the technician can prepare.
Your costs
Your plan and your invoices in one place.
Questions
Good to know
Do I need a password?
No. You enter your email address and get an email with a link. That link takes you straight in. You do not need to create an account either.
I did not get an email with the link. What now?
Use the address where you receive our emails. If we know that address, the email arrives within a few minutes. Check your spam folder too. Still nothing? Call us on +31 23 785 50 29.
How long does the link work?
A link works once and for one hour. Has it expired? Just request a new one.
Until when can I reschedule my appointment myself?
You can reschedule a maintenance visit yourself until two working days before. After that the technician's day is planned. Call us on +31 23 785 50 29.
Can I use My maintenance without a plan?
Yes. If you booked a one-off service with us, you also see your appointment and your costs here.
For new customers
No plan yet?
With a plan, we schedule your maintenance and you manage everything here. Work out what it costs for your air conditioning.
